Privacy policy
1. Who we are
I Love Painting Pty Ltd (ABN 96 680 359 399) runs the website https://ilovepainting.au. We are a painting business based in Tarragindi QLD 4121. The website does not publish a street address.
Website enquiries go to Nick at nick@ilovepainting.au or 0434 186 030. QBCC licence 15581305.
In this policy, “we” means I Love Painting Pty Ltd. “Personal information” means information that identifies you, or could reasonably identify you.
2. What this policy covers
It covers personal information collected through the website: the contact form, blog comments, cookies, the Meta Pixel, the Google reviews widget, and the Google Map on the contact page.
It does not cover information we collect off the website, for example on a job site, in a quote, or on the phone.
3. Contact form
The contact page (https://ilovepainting.au/contact/) has a form labelled “Contact Us”. The fields are: full name; phone number (required); email address (required); upload images (optional; more than one file is allowed); a message, “Please describe your project”.
You choose what you put in the message and in any photos. Photos can show a property, and sometimes people. Do not send information you do not want us to have.
Web leads go to nick@ilovepainting.au. We use the form details to reply, prepare a quote, and arrange the work you asked about. We use the form to build a mailing list unless you ask us not to.
4. Blog comments
Blog posts have a comment box. It asks for a comment, name, email and website, and offers a checkbox: “Save my name, email, and website in this browser for the next time I comment.” That checkbox stores those details in a cookie on your browser. We use a comment only to moderate and, if we choose, to show it on the post.
5. Cookies
The site shows a cookie banner (WPConsent). The banner text is: “We use cookies to improve your experience on our site. By using our site, you consent to cookies.” The buttons are Preferences, Reject, and Accept All.
Essential cookies run the site, including remembering a commenter’s details if that box is ticked, and remembering the cookie choice. Reject blocks non-essential cookies, including the Meta Pixel.
6. Meta Pixel
The website loads a Meta (Facebook) Pixel. It records that a page was viewed (a PageView event). Meta may also receive technical data such as IP address, browser and device details, and cookie identifiers, under Meta’s own terms. We do not receive your Facebook name from the pixel through our own form. Meta is in the United States. If you click Reject, the pixel does not run.
7. Google reviews
The site shows Google reviews through a Trustindex widget. Reviewer names and Google profile photos can appear. We can only remove a review from our widget if Google removes it or if the widget settings allow a review to be hidden.
8. Google Map
The contact page embeds a Google Map for Tarragindi, Brisbane. Google may receive technical data such as your IP address under Google’s own terms.
9. Who else handles the information
The website is hosted by Zahezone Pty Ltd. We do not rent or trade enquiry lists. We share information only where we need to: with the person at nick@ilovepainting.au who handles the enquiry; with the service that hosts the website or sends the form email; with Meta, Google and Trustindex as described above; or if the law requires it.
10. Access and correction
Email nick@ilovepainting.au to ask what personal information we hold about you from the website, or to correct it.
Contact
I Love Painting Pty Ltd
ABN 96 680 359 399
Tarragindi QLD 4121
nick@ilovepainting.au
0434 186 030
https://ilovepainting.au/contact/